The Gould Hotel

"Location, location, location" right downtown along shop, museum, bar and restaurant laden Fall Street. Easy walking along canal as well if preferred. The Gould Hotel is a definite landmark within an impressive older building offering guests a welcoming and updated for comfort interior. Rooms were very spacious and clean; beds were extremely comfortable. Heating/cooling system easy to operate and worked well. Room darkening blinds for better sleep were most welcomed. General Manager, Anthony, and staff were professional, friendly and accommodating. Enjoyed two dinner specials and seasonal drink offerings in the hotel's dining room: a Bourbon Meatloaf and Shrimp Alfredo offering that were absolutely delicious. Meal came with warm rolls and fresh butter which is a much appreciated added feature in these times. Prices were very fair for the portions and service was timely. TV access at day's end to relax and unwind was an issue, but GM made good on it by at least offering a discounted rate to make up for it. More than fair and understanding on his part for a provider issue out of his control.

I loved the staff very friendly and kind helpful as well would stay again the food was good for real would eat there again the wine was fabulous I just loved it the beautiful outside tables were great

Quite literally, the Gould hotel offers some of the best service. You'll find! The gem of Seneca falls, conveniently located in the finger lake region of the New York, it is literally a perfect place to stay. Anthony and his staff wil literally provide all the local information you need to. Have a wonderful, restful stay. And the restaurant is also superb! The rooms were spacious and clean, and very very comfortable. We can't wait to go back

The staff was the hardest working I have ever seen. We went to the hotel restaurant where the bartender was also the wait staff. This woman was amazing. The restaurant and bar was crowded and she was able to serve everyone without any complaints. I have been too many upscale restaurants that has 10 times the staff and been kept waiting to be served over 20 minutes. My husband thought the old fashioned drink was the best he has ever had and we both liked the food. Everyone at the restaurant could not believe how good she was.

Great location downtown with ample parking behind the hotel. Walkable to local attractions. Restaurant on site with very good food and excellent service. Clean and well-designed room. Appreciated the mini-fridge and microwave. Also appreciated the free, though limited, breakfast with good coffee. I liked the stairway to use as alternative to elevator.